Shipping Policy For Our Full Line Of Flooring Products.
FREE SHIPPING ON MARKED PRODUCTS
Items that have free shipping, pease add item to cart, enter your zip code and shopping cart will update to indicate there is no charge to ship this item to you.
Small Item Shipments
Small Orders are typically shipped UPS Ground or USPS and tracking information will be provided if available. The typical transit time is 3 to 10 days.
Large Items via Truck Freight (LTL Carriers)
We offer Residential Curb-Side Delivery, Business Delivery and Terminal Pickup for all LTL shipments. Once the order is shipped we will email you with tracking and contact information so you can track your order.
The following is a description of our delivery options.
- Residential Curb-Side Delivery - Order will be placed at curb and the driver is not allowed to move Products inside. An additional fee will be charged if a lift gate is required.
- Business Delivery - Order will be delivered to a business location with a loading dock or forklift to unload Products. An additional fee will be charged if a lift gate is required.
- Terminal Pickup – We will do our best to select a terminal location in the city that you reside but in some circumstances terminal locations maybe in an adjacent city.
It is Extremely Important that you inspect all items at the time of delivery and note any damage to the Cartons/Boxes on the Bill of Lading or delivery slip prior to the driver leaving. The Product that is shipped to you is insured with the Shipping Carrier to protect it from damage that may occur in transit. In the event that transit damage occurs and is not noted on the delivery slip, the Shipping Carrier is not responsible for the damage.
IMPORTANT: By signing the delivery slip you are accepting the Product "in good and satisfactory condition" and thus assume the responsibility if the Product is later found damaged. In order to avoid this please be sure to inspect the Product prior to signing the delivery slip. If you do discover any damage during your inspection please be sure to note ALL damages on the delivery slip.
